Privacy Policy

Last updated: January 1, 2025

At Aktif Çelik, we attach great importance to the privacy of users who visit our website. This Privacy Policy explains what information is collected when you visit our website, how this information is used, and how it is protected.

Our website is a promotional and catalog site. There is no membership system, e-commerce infrastructure, or online payment system.

1. Data Controller

Company Name: Aktif Çelik

Address: FATİH SULTAN MEHMET MAH. BALKAN CAD. MEYDAN İSTANBUL AVM NO: 62 A, ÜMRANİYE/ İSTANBUL

Phone: +90 216 606 24 60

Email: info@aktifcelik.com

2. Data Collected

The following data may be collected during your use of our website:

2.1. Contact Form Data

When you fill out the contact form on our website, the following information is transmitted to us:

  • First and last name
  • Email address
  • Phone number (if provided)
  • Company name (if provided)
  • Message content

2.2. Automatically Collected Data (Analytics)

When you visit our website, the following data may be automatically collected through analytics tools:

  • IP address (anonymized)
  • Browser type and version
  • Operating system
  • Pages visited and visit duration
  • Referring website (referrer)
  • Screen resolution and device information
  • Click and scroll behaviors (Microsoft Clarity)
  • Geographic location information (country/city level)

2.3. Cookies

Our website uses cookies to improve your experience and collect analytics data. For detailed information about cookies, please review our Cookie Policy.

3. Purposes of Data Use

Collected data is used for the following purposes:

  • Responding to inquiries and questions received through the contact form
  • Analyzing and improving website performance
  • Understanding and enhancing user experience
  • Ensuring website security and detecting technical issues
  • Fulfilling legal obligations
  • Generating visitor statistics (anonymous and aggregated data)

4. Third-Party Services

The following third-party analytics services are used on our website:

4.1. Microsoft Clarity

Microsoft Clarity is an analytics tool that helps us understand how users interact with our website. Clarity provides session recordings, heatmaps, and user behavior analysis. Data collected is subject to Microsoft’s privacy policy. For more information: Microsoft Privacy Statement

4.2. Google Analytics 4

Google Analytics 4 (GA4) is used to analyze website traffic and user behavior. GA4 operates with IP anonymization and collected data is subject to Google’s privacy policy. For more information: Google Privacy Policy

4.3. Web3Forms (Contact Form)

Personal data you submit through our contact form (name, email, phone, company name, message content) is transmitted to us via the Web3Forms service (Jeeva Marketer Pvt Ltd, India). Web3Forms processes form data solely for email delivery purposes and does not permanently store your data. For more information: Web3Forms Privacy Policy

5. Data Security

We take the following measures to ensure the security of your personal data:

  • Our website is protected with SSL/TLS encryption (HTTPS)
  • Only authorized personnel can access your data
  • Our third-party service providers comply with international data security standards
  • In the event of a data breach, relevant authorities and users will be notified within the legal timeframe

6. Data Retention Periods

Data TypeRetention Period
Contact form dataMaximum 2 years after the purpose of communication ends
Google Analytics data14 months (Google default)
Microsoft Clarity data13 months
Cookie dataSession duration to 2 years depending on cookie type

After retention periods expire, your personal data is securely deleted or anonymized.

7. Your Rights

Under the Turkish Personal Data Protection Law (KVKK/Law No. 6698), you have the following rights:

  • To learn whether your personal data is being processed
  • To request information regarding the processing of your personal data
  • To learn the purpose of processing your personal data and whether it is used in accordance with its purpose
  • To know the third parties to whom your personal data is transferred domestically or abroad
  • To request correction of your personal data if it has been incompletely or incorrectly processed
  • To request the deletion or destruction of your personal data under the conditions stipulated in Article 7 of the KVKK
  • To object to a result arising against you through the analysis of processed data exclusively by automated systems
  • To demand compensation for damages arising from the unlawful processing of your personal data

For detailed information about your rights, please review our KVKK Disclosure Text.

8. Links to Third-Party Websites

Our website may contain links to third-party websites. We have no control over the privacy practices of these websites. Therefore, we recommend that you review the privacy policy of the relevant site when redirected to third-party sites.

9. Policy Changes

This Privacy Policy may be updated from time to time. Changes will be published on this page and the "Last updated" date will be revised. In the event of significant changes, notification will be provided through our website. We recommend that you regularly review our policy.

10. Contact

For questions about our privacy policy or the processing of your personal data, you can reach us through the following channels:

Email: info@aktifcelik.com

Phone: +90 216 606 24 60

Address: FATİH SULTAN MEHMET MAH. BALKAN CAD. MEYDAN İSTANBUL AVM NO: 62 A, ÜMRANİYE/ İSTANBUL

Web: https://aktifcelik.com